Excluded
Things that never go out
Some things are excluded for everyone. The rest is up to you.
- Your original files and the systems they sit in.
- Passwords, keys and other access credentials.
- Real names and identifiers, which become placeholders.
- Patient and client data in healthcare, law and accounting practices.
- Any system, folder, client or matter you choose to exclude.
Security questions, plainly answered
Will you need our passwords?
No. Passwords and logins are never requested or shared.
Is there an NDA?
Yes. Everything starts under NDA, before any detail about your records is shared.
Will this cost us anything?
No. It costs you nothing.
Does requesting an estimate give anyone access to our systems?
No. Only the answers and contact details you type into the form are collected.
What does approving a sample involve?
You look through a sample of the de-identified copy. If it looks right to you, you sign off. If you are not, nothing is sent.
How are names and identifiers handled?
They are swapped for placeholders. The ticket still shows a customer reported a fault and it got fixed, just not who it was.
Can we exclude anything?
Yes. Any system, folder, client or matter can be left out.
Do our originals ever leave our systems?
No. They stay put. License Your Data works from a separate copy, and only the de-identified copy is licensed.
Can we review it before anything goes out?
Yes. You review and approve a sample of the copy first. If it is not right, nothing goes out.
Law, accounting and healthcare
For law firms, accounting practices and healthcare businesses, scope is decided with you and your counsel, and client or patient data is kept out. We do not advise on whether licensing is legal or appropriate for your practice.
What the estimate form asks
Your headcount, years in business, business type, name, company, work email, mobile number and website. A consent box sits above the submit button and starts unticked. See our privacy policy for how those details are used and shared with License Your Data.
What de-identified means
To de-identify a record, the details that identify a particular person or company are replaced with placeholders, and the work stays readable. Before the sample is prepared, you and your License Your Data specialist review which details get replaced and which records stay out completely.
Stopping calls and texts
Reply STOP to any text, or use the Do not sell or share page in the footer.